Machine For Hollow Blocks Making

Pre-sale service is the professional service provided by Unik to customers before the equipment enters the site, including: helping with site planning, process route selection, solving technical problems encountered in design drawings, and determining the technical scheme of auxiliary configuration; Help to formulate a suitable machine and equipment purchase plan for customers, and set a layout design plan according to the site; Provide professional project economic feasibility analysis report.

In-sale service include on-time delivery, on-site installation of equipment, commissioning of equipment, and training of production personnel, etc., in order to achieve the goal of smooth production of equipment. Unik will submit the design, manufacturing, assembly, installation and other standard work lists of equipment to customers for confirmation. Assign engineers to guide the installation and commissioning of equipment. According to the customer's location and business characteristics, formulate a development plan for the customer, recommend relevant terminal product solutions, and professional product molds or accessories. 

Provide customers with after-sale service in an all-round way, 7 days a week, 24 hours a day service commitment, in order to provide our customers with better quality service and technical support, the company for each customer's equipment, have established equipment management files, maintain tracking services, frequent customer return visits. The company has developed a customer return visit system, carefully listens to the suggestions and opinions of each customer, and understands the operation of each equipment through return visits, so that each equipment is in the best condition. 

Unik intelligent equipment cloud service platform is an intelligent service platform that uses cloud technology, data protocol communication technology, mobile Internet technology, combined with PLC intelligent equipment control software, combined with enterprise big data and other technologies to collect user intelligent equipment data and user usage habit data, realize online monitoring, remote upgrade, remote fault prediction and diagnosis, equipment health status evaluation, and generate equipment operation and application status reports. The intelligent control software Ethernet network is used to realize remote control and operation, which is convenient for system fault diagnosis and equipment maintenance.